Open Nav

Back to Support

Aidlab cannot be found by application

Updated on 01 May, 2018

  1. Check if orange led is on, if not, turn Aidlab on and check again.
  2. If led is on, turn the application off.
  3. Turn application on.
  4. Check connection with Aidlab.
  5. If it did not connect, reset Aidlab by holding a button for 15 seconds.

24x7 Support over email

Can’t find your answer? Get in touch with our team—we‘re here to help. Contact us

Technical questions on chat

Got any technical questions? Our support agents hang out on LiveChat