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Troubleshooting

Aidlab got wet while using it

Updated onJanuary 17, 2025

iOS or Android application got stuck

Updated onFebruary 12, 2025

Low signal quality

Updated onNovember 29, 2025

Aidlab does not turn on

Updated onJanuary 17, 2025

Aidlab cannot be found by application

Updated onMay 1, 2025

Aidlab turns off after 60 seconds if not paired

Updated onJuly 27, 2025

My chest strap is broken

Updated onFebruary 18, 2025

Aidlab is connected but no data is received

Updated onJuly 31, 2025

Connectivity problems on Android

Updated onJanuary 14, 2025

My data disappeared

Updated onDecember 13, 2025

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