Back to SupportAidlab is connected but no data is received
Updated on 31 July, 2020If signals are erratic or does not appear, you can try the following:
- Clean and dry your chest before wearing Aidlab.
- Avoid wearing sunscreen under Aidlab.
- Wear Aidlab below your sternum bone.
- Aidlab should be snug but comfortable.
- You can try wearing Aidlab lower on your chest.
- Check if all four electrodes touch your skin.
If this doesn't help, then:
- Check if Aidlab's electrodes touch your skin.
- Check electrodes of Aidlab's chest strap.
- Check Aidlab's connection with a chest strap.
- Check position of the chest strap.
- Tighten the chest strap.
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