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Aidlab is connected but no data is received

Updated onJuly 31, 2021

If signals are erratic or does not appear, you can try the following:

  • Clean and dry your chest before wearing Aidlab.
  • Avoid wearing sunscreen under Aidlab.
  • Wear Aidlab below your sternum bone.
  • Aidlab should be snug but comfortable.
  • You can try wearing Aidlab lower on your chest.
  • Check if all four electrodes touch your skin.

If this doesn't help, then:

  • Check if Aidlab's electrodes touch your skin.
  • Check electrodes of Aidlab's chest strap.
  • Check Aidlab's connection with a chest strap.
  • Check position of the chest strap.
  • Tighten the chest strap.

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