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Aidlab Terms of Service

Last modified: May 23, 2024

Welcome to Aidlab!

Thanks for using our products and services (“Services”). The Services are provided by Aidlab, a brand operated under Aidmed Sp. z o.o. (“Aidmed”), located at Partyzantów 76, Gdansk 80-254, Poland.

By using our Services, you are agreeing to these terms. Please read them carefully.

Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.

Terms of Sale and Returns and Warranty

We offer a 30-day return and 365-day warranty policy for all of our physical products. Please refer to the details of our Return and Warranty Policy for pertinent details, as well as Shipping Instructions and Restocking Fees.

Your Aidlab Account

You may need an Aidlab Account in order to use some of our services. You may create your own Aidlab Account here.

To protect your Aidlab Account, keep your password confidential. You are responsible for the activity that happens on or through your Aidlab Account. Try not to reuse your Aidlab Account password on third-party applications.

Refund Policy for Subscriptions

Irrespective of the billing cycle, we provide no refunds or credits for unused time/duration of the service or plan downgrades if you decide to close your account/subscription before the end of your billing period.

You may cancel your account at any time without incurring any additional costs. However, any credit from payments already processed will be forfeited and will not be refunded.

There will be no exclusions in order to treat all users equally and to reduce our administrative costs for the ultimate benefit of our customers.

Privacy and Copyright Protection

Aidlab’s privacy policy explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that Aidlab can use such data in accordance with our privacy policies.

We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the GDPR (General Data Protection Regulation).

Data Retention and Removal

In the context of our free Services, we only provide access to the last 10 hours of raw data collected. We reserve the right to remove older data. Please note that your data may be deleted from our systems as part of our data retention practices and policies. By using our free Services, you acknowledge and agree that it is your responsibility to ensure that any data you wish to retain are saved or backed up elsewhere.


Aidlab reserves the right to withdraw, amend or cancel a discount offer at any time.

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

These terms control the relationship between Aidlab and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

The courts in some countries will not apply European Union's law to some types of disputes. If you reside in one of those countries, then where European Union's law is excluded from applying, your country’s laws will apply to such disputes related to these terms. Otherwise, you agree that the laws of European Union, excluding European Union's choice of law rules, will apply to any disputes arising out of or relating to these terms or the Services.

Aidlab™ is a registered trademark. Copyright © 2024