Shipping Methods and Tracking

Updated on30 November, 2021

This document provides information regarding our shipping methods, estimated shipping times, and how to view and track your order.

• Shipping Methods and Estimated Times
• View And Track Your Order

Shipping Methods and Estimated Times

Shipping costs are calculated based on the destination country during the checkout process and will vary.

• If you're ordering multiple Aidlabs, all devices in that order will need to ship to the same address. If you need to ship Aidlabs to multiple addresses, you can create a separate order for each address.
• Fulfillment times may vary based on supply, which means orders may not always ship the same day you place the order.
• Orders are shipped on business days (Monday-Friday, except for holidays) for all shipping methods.

Delivery times vary based on shipping method:

View And Track Your Order

Our shipping teams will have your order processed and prepared for shipment within 1–3 business days. While your shipping method determines the amount of time the order takes to reach you, once it has been shipped, you’ll receive an email with tracking details.

Note: Because orders are filled so quickly, it is not possible to cancel an order once it's been placed.