Aidlab 2 got wet during use
Updated onSeptember 8, 2026
Aidlab 2 has an IPX5 water-resistance rating. It is not designed for swimming, diving or immersion.
If the device or connector is wet
- Remove the device from the water and take it off.
- Do not connect the USB-C cable while the connector is wet.
- Turn the device off and let it dry in a dry, ventilated place away from heat sources.
- If it was submerged, behaves unusually or does not turn on, contact support before using or charging it again.
See Charging Aidlab 2 and Intended use and safety.