Open Nav
Back to Support

Recovery mode

Updated on 14 August, 2020

If you encounter any issues or unexpected behavior of your Aidlab, especially after a firmware update, recovery mode provides some possibilities.

To enter the recovery mode, press and hold the power button for about 6 seconds, until the LED color changes to purple.

You now have 3 options:

If the diagnosis ended in a red LED indicator or the other options did not help, contact us at contact@aidlab.com.

24x7 Support over email

Can’t find your answer? Get in touch with our team—we‘re here to help. Contact us

Technical questions on chat

Got any technical questions? Our support agents hang out on LiveChat